Swoosh English Privacy Policy

Last Updated: 12 January, 2018

Swoosh English Limited respects the privacy of our users and has developed this Privacy Policy to demonstrate its commitment to protecting your privacy. These privacy policies (the “Privacy Policy”) are intended to describe for you, as an individual who is a user of swooshenglish.com or any of our related sites or other online services, the information we collect, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures.

We encourage you to read this Privacy Policy carefully when using our website or services or transacting business with us. By using our websites or any of our applications, you are accepting the practices described in this Privacy Policy.

If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

What Do We Do With Your Information?

When you purchase a product or service from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address so that we can remain in contact with you to provide exceptional customer service and support, as well as if we need to contact you for whatever reason.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us to learn more about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about Swoosh English, our new products and other updates. You have the option to opt out of these emails anytime by unsubscribing.

Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, or return a previous purchase, we imply that you consent to us collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us with the contact information at the end of this Privacy Policy.

Disclosure

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the website, unless we are required by law to do so or if you violate our Terms of Service.

Third-Party Services and Websites

When you click on links on our website, they may direct you away from our site to third-party websites or services. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in the United Kingdom and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

How We Protect Your Personal Information

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. For example, only authorized employees are permitted to access personal information, and they may do so only for permitted business functions.

If you provide us with your credit card information, the information is encrypted by our third-party payment gateway providers using secure socket layer technology (SSL) and stored with a AES-256 encryption.

We want you to feel confident using our website. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure. Users should also take care with how they handle and disclose their personal information and should avoid sending personal information through insecure email.

 

Cookies

A cookie is a small text file that is stored in your web browser that allows Swoosh English or a third party to recognise you. Cookies might be used for the following purposes: (1) to enable certain functions; (2) to provide analytics; (3) to store your preferences; and (4) to enable ad delivery and behavioural advertising.

 Cookies can either be session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires or you delete your cookies. Expiration dates are set in the cookies themselves; some may expire after a few minutes while others may expire after multiple years. Cookies placed by the website you’re visiting are sometimes called “first party cookies,” while cookies placed by other companies are sometimes called “third party cookies.”

When you visit Swoosh English’s webpage, Swoosh English or a third party may place a number of cookies in your browser.

Third party companies like analytics companies and ad networks generally use cookies to collect user information on an anonymous basis. They may use that information to build a profile of your activities on the Swoosh English’s website and other websites that you’ve visited.

Some of the cookies will only be used if you use certain features or select certain preferences, and some cookies will always be used. Each cookie serves one of three different purposes:

 

These cookies track information about how the website is being used so that we can make improvements and report our performance. We might also use analytics cookies to test new ads, pages, or features to see how users react to them. Analytics cookies may either be first party cookies or third party cookies.

These first party cookies store your preferences, such as:

  • Language preference 
  • Country / Region

These third party cookies are placed by advertising platforms or networks in order to:

  • Deliver ads and track ad performance 
  • Enable advertising networks to deliver ads that may be relevant to you based upon your activities (this is sometimes called “behavioral” or “targeted” advertising)

You can follow the instructions provided by your browser or device (usually located under “Settings” or “Preferences”) to modify your cookie settings. Please note that if you set your browser or device to disable cookies, certain of our Services may not function properly.

 We also use additional technologies to help track user activities and preferences. For example, we use web beacons (also known as clear GIFs, pixel tags or web bugs). Web beacons are tiny graphics (about the size of period) with a unique identifier that are embedded invisibly on web pages or emails. They are used to track user activities and communicate with cookies. You cannot opt out of web beacons used in webpages, but you can limit their use by opting out of the cookies they interact with. You can opt out of web beacons used in emails by setting your email client to render emails in text mode only.

 Finally, we use local storage to facilitate certain functions, but we do not retain the data captured via local storage.

Age Of Consent

Our website is a general audience site, and we do not knowingly collect personal information from children under the age of 13. And by using this site, you represent that you are at least the age of 13, and you have given us your consent to allow any of your minor dependents to use this site.

 

Changes To This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If Swoosh English is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

How to Contact Us

If you have any questions about this Privacy Policy or our information-handling practices, or if you would like to request information about our disclosure of personal information to third parties for their direct marketing purposes, please contact us by email or postal mail as follows:

Swoosh English Limited

Room 103, 1/F, Fonda Industrial Building

37-39 Au Pui Wan Street, Fo Tan, Hong Kong

©2018 Swoosh English Limited, All rights reserved.